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MMC-ST系列,让飞行变得更简单。
  • 15.6in
  • 18.5in
  • 21.5in
  • Touchpad
  • Accessories
MMC-ST系列,让飞行变得更简单。
MMC-ST系列,让飞行变得更简单。
  • 发布时间: 2020 - 10 - 22
    How to choose a suitable drawing tablet?What are some tips for choosing a drawing tablet that works for you?       If you want to be engaged in painting, you must have a graphic tablet. Beginners are recommended to choose BOSTO T1060 model. It has a large working area 10x6 inch, 8192 pressure sense, custom shortcut keys, nice touch, easy to use, mobile phone connection, affordable price.     If you have enough budget, you can buy a graphic tablet with screen.If you have a small budget, you can buy a graphic tablet. The larger the graphic tablet, the better. A good drawing tool will help you a lot in your work.What software is good for beginners to learn digital painting?Common drawing software includes SketchBook, PS and SAI, etcSAI: Low requirements for computers, easy to download, smooth operation, especially suitable for drawing two-dimensional horizontal illustration.PS: the function is more comprehensive, the stroke is more rich, the modification...
  • 发布时间: 2020 - 10 - 22
    What is a garphic tablet?A digital tablet, also known as a hand-drawn tablet, a drawing tablet, and a drawing board, usually consists of a tablet and a pressure-sensitive pen, and needs to be connected to a computer for use. The digital tablet is mainly oriented to design, art-related, animation production, industrial design and image processing.Good hardware needs the support of good software. As a hardware input tool, the graphic tablet combine with Painter, Photoshop, M-Brush and other drawing software to create works of various styles: oil painting, watercolor painting, sketch... You know, you can simulate more than 400 kinds of strokes with the combination of a tablet, pressure-sensitive pen and Painter software. If you think it is not enough, you can also define it yourself!Of course, in addition to CG painting, it can do a lot of things... For example, you can use Photoshop for image processing; for a smooth and easy creative experience in painting software applications; use Fla...
  • 发布时间: 2021 - 01 - 12
    If you have a graphic tablet driver installed on your computer,please make sure to uninstall it before installing the new one. Otherwise, conflicts will occur. close painting software and antivirus tools on your computer.Then restart your computer after uninstalling the driver. Open BOSTO Driver file and install the driver and always click 'Next' to finish it.
  • 发布时间: 2021 - 01 - 15
    Open the driver and find calibration functionClick calibrationClick the center of the cross in turn.
  • 发布时间: 2021 - 05 - 25
    Please find the 'Touch Settings' on the driver page and click it.Here are three options.1.Disable All Touchs.(tick it to disable touch function completely.)2.Disable Single Finger Touch. After ticking it,you can only use multi touch.3.Disable Touch Screen Function when pen is detected..After ticking it,you can only use the pen to click screen and the touch screen works with pen leaving the sensing area.
  • 发布时间: 2021 - 05 - 25
    Please try the following steps.1. Open Bosto Driver and click on buttons.2.Set to the shortcut functions you need.3.You can also set to a combintaion function on the keyboard area.Please kindly note that the wheel's function is fixed, and cannot be customized.
  • 发布时间: 2021 - 05 - 25
    Please try the following steps that can help you customize the press keys of the pen.1.Open the Bosto driver and click on 'Drawing Settings'2.Click on 'Mouse Right Click' or 'Mouse Left Click' for setting as mouse function.3.Click on 'Keyboard' for setting as letter shortcuts function.
  • 发布时间: 2022 - 04 - 23
    Download file link:6378633058521349398340499.pdf
  • 发布时间: 2021 - 05 - 25
    Please try the following steps that can help you improve that.1、Open Bosto driver and click on 'Calibration'2、Click on the display screen you are using to calibrate.3.If the above steps cannot help, please right click on the desktop to choose 'graphic setting' and move the display screen to the left side of the computer screen.4、Open the driver again and click 'Configure You Pen /Display'5.Press 'enter' key to switch screens. When the following box appear, the pen cursor will be synchronized successfully.
  • 发布时间: 2021 - 05 - 25
    Please try the following steps.1. Open 'Control Panel' and click on 'Tablet Settings'.3.Click on 'Touch Input'.4.After that, a touch configuration box will pop up on the screen,which says please tap screen with one finger to fix it up as the touch screen, or press Enter key to switch to next screen, and if you need ,please press Esc key to close the tool.5.Please switch to the screen you need and tap it with one finger to fix it up as the touch screen.( If the singer finger touch function doesn't work, please set the touch screen function on the driver. Setting Method is below.)-- Open the driver and click on touch settings.-- Uncheck single finger touch.
  • 发布时间: 2021 - 05 - 26
    1.Please check that the HDMI cable is plugged tightly. Note:if your desktop has discrete graphics, please pulg the HDMI cable in it.2.Please operate as the route: “setting ”-“Multi-monitor setup”-“detect” and replug the HDNI cable.3.If the above steps don't work, please download a corresponding software to update your graphics driver.After updating the graphics driver, please restart your computer and repeart the above steps4.If these steps don't help, please change another computer to try.
  • 发布时间: 2021 - 05 - 26
    Please try the following steps.1.Please keep the pen display cable connection and don't do any operationg for two to three hours2.After several hours, please check if ti still flickers. If it is solved,please contact the customer service.
  • 发布时间: 2020 - 10 - 23
    How long can a nib be used?And how to replace a worn nib?One nib can be used for at least one hundred thousand painting strokes. There are two main factors that cause pen wear:1. The higher the pressure sensitivity coefficient of the pen in the drive is set, the greater the intensity of the pen, which will cause the pen nib to wear out too quickly.2 The accumulation of dust on the surface of the pen tablet or pen display causes the pen nib to wear out too quickly.    When the nib is worn to the following extent, it needs to be replaced.Replacement to pen nib:1 Unscrew the pen holder and take out the new pen nie and pen ring from the pen holder.2 Use the pen ring to clamp out the worn pen nib.3 Insert the new nib into the penNote: After replacing the new nib, you need to gently press it with your fingers to avoid uneven lines during the drawing process.In order to maintain the feel of holding the pen, it is usually necessary to change the refill when half of the slope of ...
  • 发布时间: 2021 - 05 - 26
    1.Please burn a needle red and insert it into the hole where the bin is broken.2.When it cools,pull it out. Then replace a new nib. If the above steps don't work, please contact customer service for help.
  • 发布时间: 2021 - 05 - 26
    You can try to burn the needle red and stick it into the broken part of the NIB and then pull out the needle after cooling to remove the broken part. Then replace the tip with a new one
  • 发布时间: 2021 - 05 - 26
    Find the pen holder inside the package. Align the pen tip with the round hole at the end of the pen holder, tilt the main pen tip, and then gently drag the pen outward to take out the pen tip. Just align the new nib directly with the nib and insert it.
MMC-ST系列,让飞行变得更简单。
  • 10x6in
  • Accessories
MMC-ST系列,让飞行变得更简单。
MMC-ST系列,让飞行变得更简单。

FAQ

Product related issues

  • After sales no display on the



    Download file link:After sales no display on the6378633058521349398340499.pdf





    After sales no display on the

  • As a beginner,how to select a graphic tablet that suits you?

     How to choose a suitable drawing tablet?What are some tips for choosing a drawing tablet that works for you?

           If you want to be engaged in painting, you must have a graphic tablet. Beginners are recommended to choose BOSTO T1060 model. It has a large working area 10x6 inch, 8192 pressure sense, custom shortcut keys, nice touch, easy to use, mobile phone connection, affordable price.

         If you have enough budget, you can buy a graphic tablet with screen.If you have a small budget, you can buy a graphic tablet. The larger the graphic tablet, the better. A good drawing tool will help you a lot in your work.

    新手入门数位板怎么选,手把手带你挑选一款合适的手绘板。


    What software is good for beginners to learn digital painting?

    Common drawing software includes SketchBook, PS and SAI, etc

    SAI: Low requirements for computers, easy to download, smooth operation, especially suitable for drawing two-dimensional horizontal illustration.PS: the function is more comprehensive, the stroke is more rich, the modification is also more convenient, but is not very friendly to the beginner, suitable for drawing the game original painting, film and television.

    SketchBook: Suitable for designers, architects, automotive and industrial designers, you can quickly draw in SketchBook.


    As a beginner,how to select a graphic tablet that suits you?


    Beginners are recommended to draw with SAI because SAI is simple and has the following functions:

    1.Brush shake correction: If you shake your hand when drawing, the lines are going to be rough and unsmooth. SAI's shake correction function makes the lines smoother.

    2.Blur tool: Mainly used for smearing shadows, it looks more realistic.

    3.Special blend mode: shadow + glow


    BOSTO will go a long way towards helping you with your design work and making it easy for you to paint!

     


  • What is a garphic tablet?

    What is a garphic tablet?

    A digital tablet, also known as a hand-drawn tablet, a drawing tablet, and a drawing board, usually consists of a tablet and a pressure-sensitive pen, and needs to be connected to a computer for use. The digital tablet is mainly oriented to design, art-related, animation production, industrial design and image processing.

    Good hardware needs the support of good software. As a hardware input tool, the graphic tablet combine with Painter, Photoshop, M-Brush and other drawing software to create works of various styles: oil painting, watercolor painting, sketch... You know, you can simulate more than 400 kinds of strokes with the combination of a tablet, pressure-sensitive pen and Painter software. If you think it is not enough, you can also define it yourself!

    Of course, in addition to CG painting, it can do a lot of things... For example, you can use Photoshop for image processing; for a smooth and easy creative experience in painting software applications; use Flash software applications in animation production; When playing games, the sensitive sensing speed and precise positioning of the tablet can produce better results and have a better gaming experience.

  • USBを紛失した際に最新のドライバーを取得する方法教えて下さい。

    QUSBを紛失した際に最新のドライバーを取得する方法教えて下さい。


    A:公式サイトにてSupport項目の下にDriverという選択肢をクリックして,


       次の画面にご注文いただいた機種に該当するドライバをDLすることは可能になります。


    USBを紛失した際に最新のドライバーを取得する方法教えて下さい。

  • パソコン無しでも使えますか?

    Q:パソコン無しでも使えますか?


    A:本製品は、タブレット端末ではなく液晶ペンタブレットとなります。

    タブレットとは違い、単品では動作しません。

    PC接続が必須でありますのでPCなしでも使えないということです。 


  • カーソルがペンを付いてくるところまでは正常なのですがその他の描画やクリックなどが一切反応しないのですが解決法ありますか?

    Q:カーソルがペンを付いてくるところまでは正常なのですがその他の描画やクリックなどが一切反応しないのですが解決法ありますか?


    A:お客様が使っているOSはMacだと思います。

         アップルの場合なら解決策は以下の順番になりますので。


        ①PC内に『安全とプライバシー』のオプションを開けて下さい。

        ②その中に『サポート機能』のオプションを見つけて開けて下さい。

        ③ドライバー名(Bostotablet)を検索して追加してください。その後、チェック入れたままで保存してください。


        以上、ご参考になっていただけますと幸いです。


  • 液タブ側とパソコン側のコードを繋いでも液タブ側は信号無しですが、どうしたらいいですか?

    Q:液タブ側とパソコン側のコードを繋いでも液タブ側は信号無しですが、どうしたらいいですか?


    A:以下の方法を試してみて下さい。

         

         ①USBケーブルの抜き差し

         ②Type-cケーブルを一度抜いて逆方向で差す

         ③ドライバの入れなおし


  • マルチディスプレイ時にタブレットの指を使用する操作が、タブレット画面ではなくメインディスプレイで動作してしまう場合はどうしたらいいですか。


    1、BOSTO電磁ペン配置ツールのキャリブレーション内に「電磁ペン/マルチディスプレイの設定」をクリックしてください。


    マルチディスプレイ時にタブレットの指を使用する操作が、タブレット画面ではなくメインディスプレイで動作してしまう場合はどうしたらいいですか。


    2、下記のような画像の画面が表示され、メッセージがタブレットの画面に表示されるまでEnterキーを押下して移動します。タブレット画面にメッセージが表示されたら、ペンでタブレット画面をタッチしてください。



    マルチディスプレイ時にタブレットの指を使用する操作が、タブレット画面ではなくメインディスプレイで動作してしまう場合はどうしたらいいですか。


    ※環境によっては、キャリブレーション設定画面の「Windows Ink機能を有効にする」のチェックを外す必要があります。


    マルチディスプレイ時にタブレットの指を使用する操作が、タブレット画面ではなくメインディスプレイで動作してしまう場合はどうしたらいいですか。





  • パソコンと液タブ繋いでコードを差しても液タブ側はノーサポートです。

    Q:パソコンと液タブ繋いでコードを差しても液タブ側はノーサポートです。


    A:付属された銀色のUSBに画面に「サポートなし」との文字が表示される場合の解決方法の動画が添付されておりますのでお役に立つと思います。










  • How to install BOSTO Drivers?

    If you have a graphic tablet driver installed on your computer,please make sure to uninstall it before installing the new one. Otherwise, conflicts will occur. close painting software and antivirus tools on your computer.


    Then restart your computer after uninstalling the driver.


     Open BOSTO Driver file and install the driver and always click 'Next' to finish it.


    How to install BOSTO DriverS?

    How to install BOSTO DriverS?

    How to install BOSTO DriverS?

    How to install BOSTO DriverS?


    How to install BOSTO DriverS?

    How to install BOSTO DriverS?

    How to install BOSTO DriverS?


  • The cursor is offset from the pen tip.

    Open the driver and find calibration function

    The cursor is offset from the pen tip.

    Click calibration

    The cursor is offset from the pen tip.

    Click the center of the cross in turn.


  • How to set touchscreen function?

    Please find the 'Touch Settings' on the driver page and click it.

    How to set touchscreen function?

    Here are three options.

    How to set touchscreen function?

    1.Disable All Touchs.(tick it to disable touch function completely.)

    2.Disable Single Finger Touch. After ticking it,you can only use multi touch.

    3.Disable Touch Screen Function when pen is detected..After ticking it,you can only use the pen to click screen and the touch screen works with pen leaving the sensing area. 

  • How to customize your pen display/Pen Tablet keys

    Please try the following steps.

    1. Open Bosto Driver and click on buttons.

    How to customize your pen display/Pen Tablet keys

    2.Set to the shortcut functions you need.

    How to customize your pen display/Pen Tablet keys

    How to customize your pen display/Pen Tablet keys

    How to customize your pen display/Pen Tablet keys

    3.You can also set to a combintaion function on the keyboard area.

    How to customize your pen display/Pen Tablet keys


    Please kindly note that the wheel's function is fixed, and cannot be customized.


  • How to customize pen press keys?

    Please try the following steps that can help you customize the press keys of the pen.


    1.Open the Bosto driver and click on 'Drawing Settings'

    How to customize pen press keys?

    2.Click on 'Mouse Right Click' or 'Mouse Left Click' for setting as mouse function.

    How to customize pen press keys?

    3.Click on 'Keyboard' for setting as letter shortcuts function.

    How to customize pen press keys?

    How to customize pen press keys?

    How to customize pen press keys?

  • What if the pen status shows "Device Not Found" on the Bosto driver page? Please try the following steps.

    1.Please make sure that your computer hasn't been installed any other drivers. If has, please uninstall it and the Bosto Driver, then reinstall Bosto Driver. 

    2.About the driver uninstllation, please open Start Menu and find Control Panel.Select Category and click on Program Uninstallation.

    What if the pen status shows

    3.Find the driver and click on uninstall.

    What if the pen status shows

    4.After uninstallation, please restart your computer


    5.Please find the Bosto Driver file and install it.


    6.If it still doesn't detect your pen, please plug type-c in reverse and change another usb port of your computer.(the usb interface of the desktop is behind the host computer.)


    7.If the above steps don't work, please try to change another computer.


  • What to do if the pen buttons can not work,but the pen can work on the drawing issues

    Please try the following steps.

    1.Open the driver and set your pen as a active pen.

    What to do if the pen buttons can not work,but the pen can work on the drawing issues

  • How to set Duplicate Mode or Extend Mode while using pen display?

     Press 'windows+p'keys at the same time to choose the mode you need (Duplicate Mode/Extend Mode); or right click on the desktop, click on resolution and select the screen mode.


    How to set Duplicate Mode or Extend Mode while using pen display?


    How to set Duplicate Mode or Extend Mode while using pen display?

  • Open the driver and find calibration function

    Open the driver and find calibration function

    Open the driver and find calibration function

    Click calibration

    Open the driver and find calibration function

    Click the center of the cross in turn.


  • The computer cannot output audio after connecting it to the tablet.(Only for Windows)

    Put the cursor on the horn's icon, right click it, select play and then set speaker as defalut device to finish it.

    The computer cannot output audio after connecting it to the tablet.(Only for Windows)The computer cannot output audio after connecting it to the tablet.(Only for Windows)


    The computer cannot output audio after connecting it to the tablet.(Only for Windows)

    The computer cannot output audio after connecting it to the tablet.(Only for Windows)

  • If there is a lag in your linework on PS with the Pen Display, it is likely caused not only by issue of the configuration of your computer and the tablet,but also the ps setting. We suggeat that you can operate as the following route.

    (1) PS tool bar-'edit'-'prdfterence'-'function'

    If there is a lag in your linework on PS with the Pen Display, it is likely caused not only by issue of the configuration of your computer and the tablet,but also the ps setting. We suggeat that you can operate as the following route.


    (2)Remove '√' of 'Usign the graphics processor'-click 'confirm'

    If there is a lag in your linework on PS with the Pen Display, it is likely caused not only by issue of the configuration of your computer and the tablet,but also the ps setting. We suggeat that you can operate as the following route.


    (3)Brush toolbar-'brush'-'gear icon'-'reset tool'

    If there is a lag in your linework on PS with the Pen Display, it is likely caused not only by issue of the configuration of your computer and the tablet,but also the ps setting. We suggeat that you can operate as the following route.

    Another reason for line lagging is a high value of 'flatness' you set.

    Click 'brush tool'

    Set the value to 10%. If the situation has not imporoved, please set to 5% to adjust. 

    If there is a lag in your linework on PS with the Pen Display, it is likely caused not only by issue of the configuration of your computer and the tablet,but also the ps setting. We suggeat that you can operate as the following route.

  • What to do if your screen continues to appear a box of brush set when you draw on Adobe Photoshop

    Please try the following steps.

    1.Pleass click on windows icon, the start menu,on the left bottom

    2.Click on control panel.

    What to do if your screen continues to appear a box of brush set when you draw on Adobe Photoshop


    3.Select small icon(big icon) and click on 'pen and touch'.

    What to do if your screen continues to appear a box of brush set when you draw on Adobe Photoshop

    4.Click on 'press and keep' and 'setting'.

    What to do if your screen continues to appear a box of brush set when you draw on Adobe Photoshop

    5.Then cancel ticking 'Enable press and hold time for right-click'.

    What to do if your screen continues to appear a box of brush set when you draw on Adobe Photoshop

  • The bosto driver can be opened normally, and the pressure sensitivity bar is changed with a pen test, but there is no pressure sensitivity in the painting in ps.

    .What to do if your pen draws on ps without pressure sensitivity but the pressure bar moves?


    Please try the following steps.

    1.Open the ps.

    2.Tick pressure switch. The first red circle is opacity pressure sensitive switch. The second red circle is brush thickness sensitive switch. Please tick the second switch.

    The bosto driver can be opened normally, and the pressure sensitivity bar is changed with a pen test, but there is no pressure sensitivity in the painting in ps.

  • Cursor can move but cannnot work with mac system.

    Operation route: Open 'Safty and Privacy'-click 'Privacy'-click the sign of the lock in the lower left corner-find 'Auxiliary Function'=select'+'-click 'add programs'-search 'BOSTOtablet'-click to tick.Click the 'lock' in the lower left corner and save it.




  • In the Mac system, the driver page is blank without any text..

    Turn on the compouter-Click 'Setting'-'System Preferences'-Click 'General'-Switch desktop style to 'Light'-Save it.


    In the Mac system, the driver page is blank without any text..


    In the Mac system, the driver page is blank without any text..


    In the Mac system, the driver page is blank without any text..



  • Pen cursor can move but cannnot work with mac system.

    peration route: Open 'Safty and Privacy'-click 'Privacy'-click the sign of the lock in the lower left corner-find 'Auxiliary Function'=select'+'-click 'add programs'-search 'BOSTOtablet'-click to tick.Click the 'lock' in the lower left corner and save it.


  • How to set a extend mode in MAC system

    1.Open 'System Preferences Set' and find 'Display'.

    How to set a extend mode in MAC system


    Click on 'Display” and tick 'Mirror Dislay', then set it a duplicate mode. And if you want to set it a extend mode, you need to cancel ticking 'Mirror Dislay'.


  • What to do if the driver installationg goes wrong on Mac system? Please try th efollowing steps.
    1. Open 'system preference setting' and find 'safety and privcacy'.

    2. Please tick 'any source' for the applications you want to install and save it.


  • How to switch to phone mode when connect graphic tablet to your phone

    Please try to the following steps.

    1.Press the two buttons closest to wheel at the same time to switch to phone mode.

    How to switch to phone mode when connect graphic tablet to your phone

  • How to install driver for T1060?

    1.Please connect T1060 to your computer first and dowload the driver from Bosto official website and install it on your computer.


    2.Select the labguage you need and click 'save'.

    How to install driver for T1060?

    How to install driver for T1060?

    3.Click on 'Yes'.

    How to install driver for T1060?


    4. Click on 'Next'.

    How to install driver for T1060?


    5.Waiting for finishing the installation.

    6.Click on 'Finish'.

    How to install driver for T1060?

  • Under the "Expand Mode" situation, why the pen sursor on tablet screen isn't synchronized to the computer screen

    Please try the following steps that can help you improve that.


    1、Open Bosto driver and click on 'Calibration'

    2、Click on the display screen you are using to calibrate.

    Under the

    3.If the above steps cannot help, please right click on the desktop to choose 'graphic setting' and move the display screen to the left side of the computer screen.


    Under the Under the

    Under the


    4、Open the driver again and click 'Configure You Pen /Display'

    Under the

    5.Press 'enter' key to switch screens. When the following box appear, the pen cursor will be synchronized successfully. 


    Under the


  • In the expand mode, why the cursor of finger touch doesn't appear on the tablet screen

    Please try the following steps.

    1. Open 'Control Panel' and click on 'Tablet Settings'.

    In the expand mode, why the cursor of finger touch doesn't appear on the tablet screen


    In the expand mode, why the cursor of finger touch doesn't appear on the tablet screen


    3.Click on 'Touch Input'.

    In the expand mode, why the cursor of finger touch doesn't appear on the tablet screen


    4.After that, a touch configuration box will pop up on the screen,which says please tap screen with one finger to fix it up as the touch screen, or press Enter key to switch to next screen, and if you need ,please press Esc key to close the tool.

    In the expand mode, why the cursor of finger touch doesn't appear on the tablet screen


    5.Please switch to the screen you need and tap it with one finger to fix it up as the touch screen.( If the singer finger touch function doesn't work, please set the touch screen function on the driver. Setting Method is below.)

    -- Open the driver and click on touch settings.

    -- Uncheck single finger touch.

    In the expand mode, why the cursor of finger touch doesn't appear on the tablet screen

  • What to do if your Bosto pen display shows "No Signal" with red light? Please try the following steps.

    1.Please check that the HDMI cable is plugged tightly. Note:if your desktop has discrete graphics, please pulg the HDMI cable in it.


    2.Please operate as the route: “setting ”-“Multi-monitor setup”-“detect” and replug the HDNI cable.

    What to do if your Bosto pen display shows

    3.If the above steps don't work, please download a corresponding software to update your graphics driver.

    After updating the graphics driver, please restart your computer and repeart the above steps


    4.If these steps don't help, please change another computer to try. 


  • What to do if your Bosto pen display's screen continues flickering after cable connection?

    Please try the following steps.


    1.Please keep the pen display cable connection and don't do any operationg for two to three hours

    2.After several hours, please check if ti still flickers. If it is solved,please contact the customer service.


  • What to do if there is a color aberration between your pen display and your computer?

    It is a regular situation there is a color aberration between different electronic devices for their different usage of the mnitor and display styles.You can adjust it through the brightness button on the side of the pen display.

    What to do if there is a color aberration between your pen display and your computer?

    Or you can adjust the value of the rgb on the manu page.

    What to do if there is a color aberration between your pen display and your computer?

    What to do if there is a color aberration between your pen display and your computer?


    1.Route:Menu- Color- Press 'bright +' on the side of the product- Press Menu on the side.

    What to do if there is a color aberration between your pen display and your computer?

    2.After comfirming, you can use the '+,-' to select the RGB mode.

    What to do if there is a color aberration between your pen display and your computer?

    What to do if there is a color aberration between your pen display and your computer?

    3.If you want to set a certain RGB value, please select 'User' and press menu and modify the value.

    What to do if there is a color aberration between your pen display and your computer?

    What to do if there is a color aberration between your pen display and your computer?


  • What to do if your comnputer doesn't have HDMI port

    Please buy the adapter according to your computer's port. Such as DP port, DVI to Type-c adapter. We suggeat that you don't use VGA interface because it's prone to problems.

    What to do if your comnputer doesn't have HDMI port


    If you comnnect device to a desktop, please kindly noet, if your computer has a discrete graphics, please plug in it's area.

    What to do if your comnputer doesn't have HDMI port

    If you use a mac computer, we suggest that you can use a adapter for DP to Type-c.

    What to do if your comnputer doesn't have HDMI port

  • What to do if your screen appears lines automaticaly when your pen doesn't close to screen?

    Please replace a new pen nib and press and retoate it.



  • Your pen doesn't work on the sofatware, how to fix it?

    Please try to use it on other software. If it still doesn't work only on certain software, it is the software's problem. We suggest that you can reinstall the software.If that doen't help, Please try to change another computer to connect your device and test your pen.


  • How to fix it if your pen display appears a black screnn after connecting to a computer?

    Please make sure that all cables are plugged in tightly first. Then unplug in HDMI cable and only keep the type-c cable plugged to test if the tablet screen appears any words, if it doesn't, it is the screen's problem. Please contact seller for help.


  • Nothing happens when the pen taps the screen

    Turn on the driver to see if the pen device is connected. If it shows that it is not connected, uninstall the installed driver, reinstall and check whether the driver pen device shows a link. If the drive shows that it is connected. If the pen does not respond, a major factor is that there is a problem with the pen. Change other computer connections to see if the same problem drives the display pen link, the pen does not respond. The same is true for other computers. There is a problem with the pen. Contact the dealer where you bought it and replace it with a new pen. The active pen can check whether there is no electricity and needs to be charged (no light is on or the light is flashing and needs to be charged.)


  • The pen can draw a line even if it leaves the screen

    Place the nib of the pen on the table, press down and rotate it 180 degrees, and replace it with a new nib. If the problem remains the same, contact the dealer where you purchased the pen to replace it.


  • How to replace the pen nib? How long does the nib need to be replaced after use?

    How long can a nib be used?And how to replace a worn nib?

    One nib can be used for at least one hundred thousand painting strokes.

     

    There are two main factors that cause pen wear:

    1. The higher the pressure sensitivity coefficient of the pen in the drive is set, the greater the intensity of the pen, which will cause the pen nib to wear out too quickly.

    2 The accumulation of dust on the surface of the pen tablet or pen display causes the pen nib to wear out too quickly.

        When the nib is worn to the following extent, it needs to be replaced.


    数位笔笔芯怎么更换?使用多久需要更换?

    Replacement to pen nib:

    1 Unscrew the pen holder and take out the new pen nie and pen ring from the pen holder.

    2 Use the pen ring to clamp out the worn pen nib.

    3 Insert the new nib into the pen

    Note: After replacing the new nib, you need to gently press it with your fingers to avoid uneven lines during the drawing process.


    In order to maintain the feel of holding the pen, it is usually necessary to change the refill when half of the slope of the refill is used.





  • How to deal with the issue of the broken nib in the pen?

    1.Please burn a needle red and insert it into the hole where the bin is broken.


    2.When it cools,pull it out. Then replace a new nib. If the above steps don't work, please contact customer service for help.


  • The pen fell to the ground and the NIB broke inside

    You can try to burn the needle red and stick it into the broken part of the NIB and then pull out the needle after cooling to remove the broken part. Then replace the tip with a new one


  • Nib replacement

    Find the pen holder inside the package. Align the pen tip with the round hole at the end of the pen holder, tilt the main pen tip, and then gently drag the pen outward to take out the pen tip. Just align the new nib directly with the nib and insert it.

    Nib replacement

    Nib replacement

    Nib replacement

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